Flight Booking FAQs

1. How can I book a flight ticket through your website?
You can easily book online by searching for available flights, selecting your preferred option, and completing payment securely. The e-ticket will be sent to your email immediately.

2. Can I book tickets for multiple people at once?
Yes, you can include multiple passengers (adults, children, infants) in a single booking.

3. Can I request special services like a wheelchair or special meal?
Of course. You can contact us at least 48 hours before your flight to request a wheelchair or a special meal.

4. Can I modify or cancel my booking?
It depends on the ticket type and airline policy. Some tickets are non-refundable or non-changeable, while others allow changes with a fee.

5. Do prices include taxes and baggage?
Yes, prices include taxes. Baggage allowance depends on the airline and fare class. Details will be shown before confirming your booking.

6. When will I receive my ticket?
Usually within a few minutes after payment. In rare cases, it may take up to 24 hours. We will inform you of any delay.

7. Do I need to print my ticket?
A digital ticket is usually enough. We still recommend having a printed copy as a backup.

8. Do you offer any discounts or promotions?
Yes! Follow us on Instagram or subscribe to our newsletter to receive exclusive deals.

9. Can I pay in installments?
Yes, we offer installment options within Kuwait through selected partners. Contact us for details.

10. Can I book for a group or a company?
Absolutely. We provide special packages for groups, schools, and companies. Contact us for a customized quote.

11. What if I lost my ticket?
No worries. Contact us and we’ll resend your ticket immediately to your email or WhatsApp.

12. What if I face an issue while booking?
Our customer service team is here to help. You can contact us anytime during business hours on WhatsApp: +965 90087797
We're always happy to assist you!